We care about your privacy
Effective Date: September 2023
Welcome to Carlo Delicatessen. We respect the privacy of our users and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Information We Collect
When you make a purchase from Carlo Delicatessen, we collect your name, email address, physical address, and payment details. This information is necessary for us to process your order and provide customer service. If you consent, we may also use this information for marketing purposes.
Use of Your Information
We use your information to fulfill orders and provide customer service. If you have given consent, we may also send you promotional emails.
Sharing Your Information
We share your information with third parties, Shopify and Mailchimp, as necessary to provide our e-commerce service and email marketing.
Third Party Services
We use Shopify to process orders and Mailchimp for email marketing. These services may transfer your information outside of the UK or EU. They are committed to ensuring the protection of your data through various measures including encryption and security protocols.
Your data is securely stored via Shopify, a third-party service that employs security measures to protect your data.
We retain your name, contact details, and address for customer support purposes. The duration of this retention is determined by the policies of Shopify's data retention.
Access to Your Information
You may request access to the personal data we have about you by contacting us via email. You may also request updates or deletion of your personal data.